Our work

Assistance is provided in a wide variety of ways. Grants are often made to relieve the pressure of priority debt arrears, particularly where there is a risk of eviction when small children are involved. With elderly beneficiaries the lack of any savings may mean that basic household appliances cannot be repaired or replaced so the Fund steps in to make sure these are provided.

Illness and disablement can require expensive changes to a person’s home, such as stair lifts, walk-in showers and provision for wheelchair access. Grants are provided to address these needs and help improve quality of life. Other examples of help given are holidays associated with convalescence or to give a carer a break.

The Fund contacts all BT pensioners on a regular basis to offer support. Support is usually in the form of a one-off monetary grant. If white goods and appliances are needed these are fulfilled directly via our supplier.

As well as one-off grants, elderly former BT employees, or their dependents, with very low incomes could be eligible for weekly grants of up to £50 a week whether living at home or in residential care.