Who to contact if you have a question about how we use your information?

If you’d like any more details, or you have comments or questions about our privacy policy, write to us at:

Room 4210
Bristol CTE
Marsh Street
Bristol BS1 4AY

If you want to make a complaint on how we have handled your personal information, please contact us and we will investigate the matter and report back to you. If you are still not satisfied after our response or believe we are not using your personal information in line with the law, you also have the right to complain to the data protection regulator, that’s the Information Commissioner.

Contact us

By post:
Room 4210
Bristol Central Telephone Exchange
Marsh Street
Bristol, BS1 4AY

By telephone:
0800 756 5555

By email:
benevolent@bt.com

If you'd like to support our work you can make a donation.