Other BT PLC sections

Hints and tips

We want to see the best of you at every stage of the application process. So here are some hints and tips to help you along the way.

Before you apply

First, ask yourself:

  • Which apprenticeship is for me?
  • Is it available in my location?
  • Why do I want to work for BT?
  • What can I bring to BT?

You'll need to have a good answer for each. Remember, it's not just about convincing us, it's about making sure BT is the right place for you. To find out more about BT and what we stand for, have a look at the Lift at BT section.

Filling in the online form

  • Gather all the information you need before you start e.g. academic qualifications
  • Chose a time when you are free to sit down and really focus on your application. Give yourself plenty of time to fill it in.
  • Before you submit your form, review your application to see if you could add anything to support it.
  • Ask someone you trust to review your application before hitting the 'submit' button.

Online situational strengths test

The purpose of the SST is to find how your strengths match those that we’re looking for and will therefore help us decide if BT is the right place for you. The test takes on average around 25 minutes to complete. There’s no time limit – but don’t spend too much time on one scenario, go with your natural response.

  • Answer each question honestly and intuitively. Don’t try to answer on the basis of what you think other people would do, or what you think somebody else might expect, it’s your personal preferences we’re interested in!
  • When answering the questions, it may help to think about how the challenges described in the scenarios will relate to the apprenticeship you’re applying for. For example, if you’ve applied to one of our Engineering programmes, these challenges might appear while you are visiting a customers’ premises. Or, if you have applied for one of our Customer Service programmes, these challenges might appear while you’re speaking to a customer.

Video interview

The purpose of the video interview is to enable us to see your personality, drive, motivation and whether you are a good fit for your preferred apprenticeship with BT. During the interview you will be asked specific questions relating to your chosen apprenticeship scheme.

  • Be aware of your background and environment – ensure you are in a clean and tidy area where you won’t be disturbed.
  • Prepare beforehand – you can use your PC, laptop or mobile for the interview so make sure whatever device you choose is fully charged.
  • Dress to impress – remember that even though you are not in a face to face interview your video interview will be reviewed and it is important to dress appropriately.
  • Practice makes perfect – you can log in and complete practice interviews to familiarise yourself with the video interview system. Only you can see these videos so it’s the perfect opportunity to prepare yourself beforehand and build your confidence.

Assessment centre

The assessment is where we get to see you in action, face to face, so:

  • Be yourself. Don't just say what you think we want to hear.
  • Make sure you know as much as possible about BT.
  • Be clear about your own strengths and weaknesses and what you can bring to BT.
  • Get involved - we'll be looking at how well you can work with other people.
  • Make sure you bring your valid passport with you. If you don’t have a valid passport please bring your full birth certificate, that’s the one that includes your parents names, as well as an official document from HMRC with your national insurance number, e.g. national insurance card, P45 or P60. You will also need to bring with you any relevant qualification certificates that you weren’t able to add to your application form when you initially applied. This is really important – because we won’t be able to make you a job offer if you’re successful until we’ve seen everything we need to.
  • Or talk to one of our current BT apprentices for support and hints and tips.